NIVEA Soft

I have been using the plain white tubs of Nivea soft cream for years as it was the only affordable cream that was gentle enough to not upset my skin barrier. I went to London and thought I'll pick up a Nivea soft cream as my last tub had run out. I could only buy the new tub which has the green mark on it indicating it's a new formula, apparently the plain white tubs were not being sold any more. I opened it and noticed the smell was not the same as the previous version, it smelt like a stronger perfumed scent. I had nothing else so used a small amount at night. My skin felt instantly cold, then tingly, then I felt burning and upon looking in the mirror my face looked burning red and I could feel my skin barrier was irritated. The skin was not looking or feeling moisturized like before. I had used nothing else on my skin at that time. So now I can't use Nivea soft cream until they change the formula back. I don't want a 'vegan' skin cream. I want the cream I have been using to stay the same. I have been told by people that in other European countries only the new green marked tub is available and others are suffering the same burning effect as me from it.

I have been using Nivea Soft for 30 years, just after it was released. This new formula is extremely bad though. Runny, watery, doesn't absorb well, doesn't moisturise well. Please change it back, I'm struggling to find another brand as good as Soft used to be. You ruined it.

[This review was collected as part of a promotion.] Really like the texture and ease of applying. Feel nourishing and hydrating. Good packaging easy to open and I would use again.